CRM & Sales Operations Executive(Noida, Sector 63)

Date posted: August 19, 2026

Pay: Up to ₹35,000.00 per month

Job description:

Company: Inventant Education
Location: Noida, Sector 63
Employment Type: Full-Time
Experience: 2–4 Years
Salary: ₹25,000 – ₹35,000 per month

About Inventant Education

Inventant Education is a fast-growing EdTech company specializing in AI, Robotics, Coding, STEM, and future-ready learning solutions for schools. We work with schools to deliver innovative, technology-driven educational programs that promote creativity, practical learning, and future-ready skills.

Job Overview

We are looking for a CRM & Sales Operations Executive to support our sales team by managing CRM activities, sales pipelines, lead tracking, follow-ups, MIS reporting, and day-to-day sales coordination.

The ideal candidate should have strong hands-on experience with CRM software, MS Excel, Google Sheets, sales reporting, and sales coordination. The candidate should be highly organized, detail-oriented, and capable of ensuring that leads and sales activities are properly tracked and followed up.

Key Responsibilities

  • Manage and maintain CRM data, including leads, prospects, clients, opportunities, and follow-ups.
  • Track leads from initial enquiry through follow-up, conversion, and closure.
  • Ensure timely and accurate updating of sales activities in the CRM.
  • Monitor the sales pipeline and identify pending and inactive opportunities.
  • Coordinate with the sales team regarding daily follow-ups, meetings, demonstrations, proposals, and closures.
  • Track sales targets, achievements, lead conversion, pending opportunities, and pipeline status.
  • Prepare and maintain daily, weekly, and monthly MIS and sales reports.
  • Generate CRM-based reports for management and sales review meetings.
  • Monitor pending follow-ups and ensure timely action by the concerned sales team members.
  • Coordinate with internal departments for quotations, proposals, presentations, orders, and other sales requirements.
  • Maintain accurate customer records and sales documentation.
  • Assist the sales team with scheduling meetings, demonstrations, appointments, and follow-up calls.
  • Handle basic customer/client coordination and ensure timely resolution of queries.
  • Maintain sales trackers and dashboards using MS Excel and Google Sheets.
  • Provide regular updates to management regarding sales activities, CRM data, and pipeline movement.
  • Identify gaps in CRM data and sales processes and ensure proper follow-up.

Eligibility Criteria

  • Graduate in any discipline.
  • 2–4 years of relevant experience in CRM, Sales Operations, Sales Coordination, Sales Support, or a similar role.
  • Hands-on CRM experience is mandatory.
  • Good working knowledge of CRM platforms such as Zoho CRM, Salesforce, HubSpot, Freshsales, or similar tools.
  • Strong knowledge of MS Excel and Google Sheets.
  • Experience in lead management, sales pipeline tracking, and follow-up management.
  • Good understanding of sales processes and CRM workflows.
  • Strong communication, coordination, and follow-up skills.
  • Good analytical and organizational abilities.
  • Ability to manage multiple tasks and maintain accurate data.
  • Experience in EdTech, Education, Publishing, B2B, SaaS, or other sales-driven industries will be preferred.

Required Skills

  • CRM Management
  • Sales Operations
  • Lead Management
  • Sales Pipeline Management
  • Follow-up Tracking
  • MIS & Sales Reporting
  • MS Excel & Google Sheets
  • Sales Team Coordination
  • Data Management
  • Client Coordination
  • Communication Skills

Preferred Candidate Profile

The ideal candidate will be someone who:

  • Has practical, hands-on experience managing CRM and sales data.
  • Understands the complete sales cycle from lead generation to closure.
  • Can independently monitor sales pipelines and pending follow-ups.
  • Is comfortable working with sales teams and management.
  • Has strong Excel/Google Sheets skills and can prepare meaningful MIS reports.
  • Is highly organized and follows up proactively rather than waiting for instructions.
  • Can work in a fast-paced, target-oriented environment.

Salary & Benefits

  • Salary: ₹25,000 – ₹35,000 per month
  • Career growth opportunities
  • Professional and collaborative work environment
  • Opportunity to work in the growing EdTech sector
  • Exposure to AI, Robotics, Coding, STEM, and technology-driven educational solutions

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